Nevada Photography Solutions Terms and Conditions
Copyright Notice: Nevada Photography Solutions (the Photographer) is the exclusive copyright holder of any images taken.
Photo Rights and Usage of the Photography: The original Agent/Homeowner/Brokerage, (Client) who paid for the service will be provided with a non-exclusive licensing agreement, which grants the licensee the right to use the images on any electronic or printed form of advertisement for the promotion of the property shot. This licensing agreement is valid only for the duration that the home/property is listed for sale and cannot be reused without specific written permission from Nevada Photography Solutions. The Client however, may continue to use the photos for personal marketing and branding (personal website and electronic advertisements) as a courtesy from Nevada Photography Solutions. However, Nevada Photography Solutions must be made aware, credited, and compensated for any printed publication not owned by the Agent prior to use (I.E. Print/Online Magazine, Commercial, Real Estate Website, etc.)
Clients may not sell any images for any reason to any third party, especially to another Agent who takes over an expired, withdrawn, or cancelled listing. Any violation of this will result in compensatory damages four times the original invoiced amount. Image licenses are non-transferable. Any usage of the images by a third party, including but not limited to, architects, builders, stagers, designers, sellers or buyers, is strictly prohibited unless approved in writing by Nevada Photography Solutions. There shall be no agreements made between the original listing Agent and the new one regarding cancelled/expired/sold listing photos. Only Agents and/or Clients that speak directly to Nevada Photography Solutions can obtain any usage rights.
Failure to pay for the images within 14 days from delivery will result in a copyright infringement and/or violation. You will be asked to remove the image(s) from any electronic or printed form of advertisement within 24 hours. Failure to stop using them will result in legal action.
Once photos have been delivered, the Client may not make any digital alterations, editing, or "photo-shopping" to the photos except to crop the images. If there is an issue or concern with the editing of the photos please contact Nevada Photography Solutions, but do not make alterations as this is a violation of copyright.
"Community shots" such as a clubhouse, fitness centers, golf course, community signs, etc., may be used and distributed to different Clients at the same time. Nevada Photography Solutions retains all rights to every photo and retains the right to use these images as “stock images”.
Expectations of Clients: Clients are expected to have the property cleaned and staged prior to the photo shoot. If the property is not ready to be photographed you should make every effort to reschedule 24 hours prior to the shoot. Nevada Photography Solutions is not responsible for staging, cleaning, de-cluttering, or landscaping. The Client is responsible for the presence of an authorized representative at the shoot to approve the Photographer’s interpretation of the project. If a Client or Client's representative is not present, the Photographer’s interpretation shall be deemed acceptable. We are not a staging service, cleaning service, or a landscaper...we are a Photography Service. All properties will be shot “As Is.” Your input is important when choosing the best rooms and angles to photograph. Absent your input, the photographer will use his/her best judgement and experience to decide how best to photograph the property.
Cancellation and Rescheduling Policy: If cancellation or re-scheduling is necessary, please do so with a minimum of 24 hours notice. Any shoot cancelled within 24 hours of a booked appointment is subject to a $35 Cancellation Fee. By scheduling a shoot, you affirm that the property is ready for photos to be taken. You also understand that we charge a $35 service fee when we must return to a property in which it is not our fault. This includes, but is not limited to; property not ready, staging incomplete, construction and/or the agent not present, owner not home, no key in lock-box, etc. This includes partial photo shoots where the exterior may not be ready or certain rooms are incomplete and the photographer is required to return. When extreme weather or unforeseen circumstances occur the $35 fee may be waived, however the weather should be evaluated several days prior to the shoot and therefore the Client is still responsible for the rescheduling fee if rescheduled within 24 hours. Any cancellation within 2 hours of the shoot will be subject to 100% of the package amount.
Rush Policy: A minimum of 48 hours notice is expected when scheduling for a property shoot. Anytime less than that is subject to the photographer's ability and may be subject to a $25 rush fee if a same day shoot is requested (Less than 12 hours from scheduling to shoot). A request for photos to be completed and delivered in under 12 hours from time of shoot is also subject to a $25 rush fee.
Photo Guarantee: Nevada Photography Solutions will make every effort to ensure the final images are of high quality and represent the property in the best possible light. Sometimes however, a Client may feel these images do not meet those expectations. In this case, Nevada Photography Solutions will work closely with the Client to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. If a return trip is requested due to issues in the photos regarding de-cluttering, re-staging, additional photos not specifically requested prior to/at the shoot, or other aspects that are not directly the responsibility of Nevada Photography Solutions, there will be a charge. A return/re-shoot fee of $30 plus $10 per additional photo requested will be charged to the Client, unless it is the direct responsibility of the Photographer where-in there will be no charge (I.E. missing specific shot requested prior to shoot, unusable photo due to lack of quality etc.) Should the Client still be not fully satisfied with the photos, Nevada Photography Solutions will issue a full refund to the Client if requested within seven (7) days of delivery. If a full refund is issued however, the Client will have no licensing rights to the photos, and will delete and discontinue use of any of the photos taken. Client understands that Nevada Photography Solutions may and will take legal action for any copyright infringement.
Delivery of Photos and Storage: All Clients will receive images in the following sizes/resolutions: 1800x1200@72ppi (For MLS and General Web Use) - 3000x2000@300ppi (Full Resolution Print Quality). All Aerial/Drone Videography is captured in 4K resolution, and delivered in full HD-1080p resolution. Video can be captured and delivered in 4K upon request for an additional charge. This service must be requested prior to the shoot. Videos are delivered in both a branded and unbranded MP4 format.
For most standard shoots, Nevada Photography Solutions guarantees a 48 hour or less turn-around time, but will push for a 24 hour time frame from shoot to delivery. Some photo shoots of larger properties or with extensive editing/special requests, such as luxury or twilight photos may take up to 72 hours. Video services may take up to 72 hours. Nevada Photography Solutions will also maintain a photo backup and provide access to the final images for up to 60 days after the photos are delivered to the Client via download link. After 60 days, Nevada Photography Solutions cannot guarantee the photos will be available, however if they are, there will be a $25 retrieval fee if the Client requests another copy. It is highly recommended to download the photos immediately after receiving the final download link as this will ensure no future issues.
Travel Surcharge: There is no travel fee for properties located within 20 miles of the McCarran Blvd loop. Properties outside of these areas are subject to a travel surcharge starting at $20 depending on your location.
Right to Refuse: Nevada Photography Solutions reserves the right to refuse service at any time for any reason. At any time, Nevada Photography Solutions can terminate the relationship with or fire a Client for overdue invoices, poor communication, or unreasonable requests.
Aerial/Drone Services: All properties within 5 miles of most airports require air traffic control clearance (ATC) before Aerial/Drone photography can be done. All Aerial/Drone photography is contingent upon getting the proper ATC clearance prior to flight. Although rare, there may be a delay of up to 90 days in getting this clearance, prior to Aerial/Drone photography being done. Nevada Photography Solutions makes no guarantee that this clearance will be granted. No ATC clearance means no Aerial/Drone photography. Period. Wind and weather conditions also play a major factor in drone operations. Nevada Photography Solutions holds the exclusive right to determine whether wind and/or weather conditions provide an unsafe condition for drone operations. Nevada Photography Solutions does not control the weather, and offers no guarantee that drone operations can be provided at any given time. Rescheduling may occur.
Payment: Payment will be made either at site through PayPal, or through a PayPal invoice upon delivery of the images. Payment is expected within 7 days of delivery of images to Client, or the stated due date on the invoice. In some cases, payment may be required before photos will be released for download (may affect new Clients or those with a history of outstanding invoices). Failure to pay within 7 days, or by the due date will result in a 2% fee of the total that will be assessed every day until the invoice is paid in full. Failure to pay an invoice past due of 30 days or more will result in copyright infringement, and will result in legal action. Timely payment is expected as Nevada Photography Solutions does not require payment prior to a shoot as most competitors do.
By visiting or using any website owned by Nevada Photography Solutions, or by hiring to provide photographic services, you are agreeing to be bound by these terms and conditions. You are also acknowledging that such agreement constitutes a binding contract between you and Nevada Photography Solutions.
If you do not wish to be bound by these terms and conditions, please do not visit or use Nevada Photography Solutions, www.nvphotosolutions, or the photographic services of Nevada Photography Solutions.